Editorial Policy

Editorial & Reviews Policy

Last updated: 2025-10-28

Purpose

PlumbDash publishes directory listings and plain-language guides to help people find emergency plumbers quickly. Our goal is clarity and usefulness without providing professional or legal advice.

Editorial Independence

Content is created and edited independently. Advertising or commercial partnerships do not influence our guides, how we describe services, or how we present listings.

Sources & Verification

  • We rely on public registers (e.g., Gas Safe), manufacturer documentation, and reputable sources for definitions and guidance.
  • Qualifications should always be verified with the relevant authority or the business directly.
  • Statistics and claims are dated or scoped to their context when material.

Directory Listings

  • Profiles may come from public information and direct submissions.
  • Businesses can claim profiles to update details; we may request verification.
  • We do not rank businesses based on paid status. Promotional units are labelled “Sponsored”.

Ranking & Sorting

Search results may be ordered using relevance, proximity, profile completeness, activity/engagement, and review quality. Paid promotion does not change editorial ranking logic. Sponsored units are clearly labelled and kept separate.

Reviews & User Contributions

  • We encourage honest, first-hand experiences that are respectful and specific.
  • We moderate for spam, privacy violations, hate speech, conflicts of interest, or irrelevant content.
  • We may request proof of a real interaction in disputed cases.
  • We do not edit opinions for tone, but we may edit or remove content that violates guidelines or the law.

Conflicts of Interest

Contributors must disclose relationships with any business mentioned. We avoid assignments where a conflict could reasonably affect neutrality.

Corrections & Updates

  • We correct material errors promptly and note substantial changes when appropriate.
  • To request a correction, email support@plumbdash.co.uk with the URL, the issue, and supporting documentation.

Use of Automation

We may use automation to surface public data for directory accuracy and to help draft non-advisory summaries. All content is reviewed by humans for clarity and neutrality.

No Professional Advice

Our guides and directory information are general and not professional advice.

Contact

Editorial questions or feedback: press@plumbdash.co.uk or support@plumbdash.co.uk.