Go Assist - Appliance Repairs, Plumbers, Boiler Engineers & Electricians

... Appliance repair service 1.0 · 3 reviews Bath

Go Assist – Appliance Repair in Bath: Address & Hours

Go Assist - Appliance Repairs, Plumbers, Boiler Engineers & Electricians is an appliance repair service serving the Bath area from its location at Cambridge House on Henry St (BA1 1BT). Based on the business title, the company covers a broad range of home repair needs, including appliance repairs as well as plumbing, boiler engineering, and electrical services. This multi-trade focus can be useful for households and landlords seeking a single point of contact for different types of faults across the home.

Address & Contact

Address: Cambridge House, Henry St, Bath BA1 1BT, United Kingdom
Phone: +44 1225 684500
Website: https://go-assist.co.uk/office-locations/bath

The Henry St address places the office in central Bath, which can be convenient for residents and property managers in the city centre and nearby neighbourhoods looking for timely on-site visits.

Opening Hours

  • Monday–Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed

For urgent repairs or to arrange a visit outside the times listed above, consider calling ahead to confirm availability and lead times during busier periods.

Services Overview

  • Appliance repairs: Support for domestic appliances, with engineer call-outs for diagnosis and repair.
  • Plumbing: General plumbing assistance as indicated in the business name.
  • Boiler engineers: Boiler-related services are listed as a capability.
  • Electricians: Electrical service work is also referenced in the business title.

Specific makes, models, or service guarantees are not detailed in the provided data. Customers may wish to contact the office to confirm whether a particular appliance brand or system is supported, as well as to understand parts availability and estimated repair timelines.

Pricing, Call-Outs & What to Confirm

While structured pricing is not provided here, reviews suggest that a call-out and diagnostic fee may apply. Before booking, customers commonly find it helpful to confirm:

  • Whether a diagnostic/call-out fee is charged and if it is refundable when a repair is not completed.
  • The labour rate, parts costs, and any minimum charge for attendance.
  • Cancellation and refund terms if plans change or if the repair is not viable.
  • Whether any service plans or policies are optional and what they include before agreeing to buy.

Obtaining a written estimate and comparing it with other local providers can help set expectations and avoid surprises.

Customer Reviews: Common Themes

Overall rating and sample reviews indicate mixed-to-critical feedback at the time of writing. Within the limited review set provided (3 reviews), several themes appear:

  • Pricing and value concerns: Reviews frequently mention higher-than-expected costs, including comparisons to other Bath repair providers and references to diagnostic or call-out fees when a repair could not be completed.
  • Clarity around payments and policies: Customers often note the importance of understanding what is being charged for—particularly diagnostic visits and any optional policies—before proceeding.
  • Sales approach: Some feedback references being offered policies or additional services when the customer was initially seeking a one-off repair, highlighting the need for clear communication and consent.

As always, individual experiences vary. Prospective customers may benefit from asking detailed questions about scope, fees, and alternatives during the initial call, and from requesting confirmation in writing.

Planning Your Appointment

  • Have details ready: Appliance type, brand, model number, age, and a brief description of the fault can speed up diagnosis.
  • Access and safety: Ensure clear access to the appliance or system and let the office know about any parking or entry instructions at Cambridge House or your property.
  • Compare options: If timing allows, compare quotes from more than one Bath provider to align price and availability with your needs.

For the most up-to-date information on services, pricing, and availability, call +44 1225 684500 or visit the website at go-assist.co.uk (Bath office).